A quality system people open
When the quality system is a folder of PDFs, people read it during onboarding and ask a colleague after that. VisualQMS is a complete quality management system that runs on M‑Files. Complaints, CAPA, audits and risk are handled in the same system as documents, process maps and training.
Everything quality work needs, in one system
VisualQMS is a complete quality management system. The core holds your controlled documents, training, standards and process maps, and the quality activities, such as CAPA and audits, are handled in the same system, each linked to what it concerns.
Controlled documents
People read the approved version and nothing else. Review and approval run as a workflow, and every earlier version is kept.
Training records
Assign training by role and collect read-and-understood acknowledgements. You see who is overdue.
Visual processes
Diagrams of how the work is done. Each activity leads to the procedure, the training and the records behind it.
Deviations and CAPA
A deviation is recorded, investigated, acted on and verified, and it stays linked to the procedure it came from.
Internal audits
Plan audits by clause, record the findings, and follow each one until its action is closed.
Change requests
A change is requested, assessed, approved and verified before it takes effect.
Risk register
Each risk has an owner, a score and the controls that address it.
Standards by clause
When an auditor asks about a requirement, open it and see the documents, diagrams and quality activities that belong to it. That goes for ISO 9001 and for any other standard you work to.
Quality work as your colleagues meet it
The review form and the calendar are built with CtrlPortals, an add-on from our development partner CtrlDocs.
Each activity opens its procedure
The diagrams are drawn in Elements.cloud and open beside the document list in M‑Files. Each activity shows the role that performs it and leads to the controlled document behind it, in its latest approved version.
A review form anyone can follow
A review opens as a form with its own instructions: read the details, open the document, then accept or reject. Someone who reviews a procedure a few times a year needs nothing more.
Audits linked to the requirements they check
An internal audit and each of its audit events move from planned to completed. Every audit event links to the process diagrams, the ISO 9001 statements, the documents and the person audited.
Every audit on one calendar
Internal audits, supplier audits and audit events share one calendar, by month, week or day. CtrlPortals can show any record with a date this way.