Who we are

Successful employees are good business

We make it easy for people to see their part in a process and find the document that counts. We build that with M‑Files and Elements.cloud, as an authorised M‑Files reseller and an Elements.cloud reseller, and we implement and support it ourselves from Copenhagen, across the Nordics.

Steen Madsen, CEO, and Frederik Madsen with the M-Files Solution Partner of the Year 2025 award, presented to our development partner CtrlDocs at the M-Files IMPACT conference in Athens
In short

What we bring to a project

M‑Files
Authorised reseller
10+
Years implementing business process management
2
Platforms we implement: M‑Files and Elements.cloud
Nordics
Where our customers are
How we work

We start small and stay after go-live

We scope and deliver full M‑Files implementations, and we can start quickly with a pilot for your use case.

  1. See what goes wrong

    You and us

    We look at your document types or processes, who uses them and what goes wrong today.

  2. Try it on one case

    Your use case

    We begin with a pilot for one use case, or a top-level process map drawn in workshops with your process owners.

  3. Go live

    Your people

    The structure, workflows and integrations are in place, and your people have had training and e-learning before go-live.

  4. Keep it running

    Our specialists

    After go-live you have fast access to specialist knowledge, an agreed SLA, and technical advice and support.

What we do

Where we make the working day easier

Everyone knows their role

Business process management, so that everyone understands their role and how the work runs across the company. Visual processes on Elements.cloud, quality systems on VisualQMS.

Documents within reach

Document management on M‑Files, so people find the document that counts from their desk, the web or a phone. We implement M‑Files around what each customer asks of it.

A portal for each role

Web portals where each role finds its processes and documents, such as the Elements.cloud portal. On M‑Files we build dashboards with CtrlPortals, from our development partner CtrlDocs.

Development partner

When M‑Files needs to do a little more

CtrlDocs ApS is our development partner. Its add‑ons take M‑Files further, from dashboards and co-authoring to an AI assistant and process maps inside M‑Files. They are CtrlPortals, CtrlShare, CtrlScout, CtrlProcesses, CtrlTeams, CtrlSync, CtrlConnect, CtrlTime and FancyLinks. CtrlDocs ApS was named M‑Files Solution Partner of the Year 2025, and we sell its add‑ons together with M‑Files.

A review record in a CtrlPortals portal inside M-Files, with step-by-step instructions, an Open Document button, grouped metadata fields and the linked document
A reviewer is told what to do step by step, with the document one button away. Built with CtrlPortals.
Our team

The people behind Solution Management

Our team combines industry experience with M‑Files and Elements.cloud, and has helped small businesses and large enterprises get the software into daily use.

  • Steen D. Madsen

    CEO

  • Frederik Madsen

See what our consulting services cover

Next step

Tell us where it goes wrong today

Documents or processes, we start from what you manage today. Call +45 2141 6100 or email sales@solutionmanagement.eu. Our office is in Søborg, just outside Copenhagen, and we answer the same working day.