--- title: "Privacy policy · Solution Management" url: "https://solutionmanagement.eu/privacy/" language: "en" description: "How Solution Management ApS collects, uses and protects personal data on solutionmanagement.eu, and how the site uses cookies." dateModified: "2026-10-19" --- Legal # Privacy policy How we handle personal data on this website, and which cookies we set. Last updated 23 September 2026. ## On this page 1. [Who we are](#who-we-are) 2. [What we collect and why](#what-we-collect-and-why) 3. [Cookies](#cookies) 4. [Cookies we use](#cookie-table) 5. [How long we keep data](#how-long-we-keep-data) 6. [Who we share data with](#who-we-share-data-with) 7. [Your rights](#your-rights) 8. [Changes](#changes) 9. [Questions about your data?](#contact) ## Who we are This website is operated by Solution Management ApS ("Solution Management", "we", "us"), the data controller for the personal data described here. - Solution Management ApS, Vandtårnsvej 62, 2860 Søborg, Denmark - CVR 32832792 - Email: [sales@solutionmanagement.eu](mailto:sales@solutionmanagement.eu) ## What we collect and why **Contact, demo and trial requests.** When you send a form on this site we receive the details you enter, typically name, email address, company, phone number and your message. We use them to answer you, arrange a demo or trial, and follow up on your request. Legal basis: our legitimate interest in responding to enquiries, or the steps needed before entering a contract with you. Forms are provided by HubSpot; the submitted data is stored in our HubSpot account. **Server logs.** Our hosting provider records technical data such as IP address, browser type and requested pages to keep the site running securely. Legal basis: legitimate interest in operating a secure website. **Statistics.** Only with your consent. Google Analytics 4 and Microsoft Clarity collect usage data such as the pages you view, your device and browser and your approximate location, so we can see how many people visit and improve the site. Clarity also produces heatmaps and session recordings; text you type is masked. Legal basis: your consent. **Marketing.** Only with your consent. The HubSpot tracking script recognises returning visitors and connects page visits to a form you send, so we can follow up relevantly. Legal basis: your consent. ## Cookies Necessary cookies keep the site working and remember your cookie choice and language. They need no consent. Statistics and marketing tools load only after you accept them in the cookie banner; until then none of their scripts run. The one exception is the HubSpot form on pages that have one: it loads without consent once the form is on screen, so that you can use it, and stores only what the table below lists under “Forms”. We don't use any of it for statistics or marketing. You can change or withdraw your choice at any time under "Cookie settings" in the footer, and when you withdraw we delete the cookies those tools set on this site. Your choice is stored for 12 months, and we ask again when we add a tool or change a purpose. Videos from YouTube or Vimeo load only when you press play. Every cookie is listed in the table below. ## Cookies we use[#](#cookies-we-use) This list is generated from the tools the site is set up with. Statistics and marketing tools load only after you accept them, and you can change your choice at any time. ### Necessary[#](#necessary) These make the site work and remember your choices. They need no consent. Necessary Cookie Provider Purpose Duration `solman_consent` Solution Management ApS Remembers your cookie choice. 12 months `solman_lang` Solution Management ApS Remembers the language you chose. 12 months ### Forms[#](#forms) Forms on this site come from HubSpot and load when they come into view, without asking for consent. The form and its spam check store the items listed in your browser, some when the form appears and the rest when you send it or leave the page. We don't use any of them for statistics or marketing. Forms Cookie or storage Provider Purpose Duration `__cf_bm` HubSpot (Cloudflare) Tells people and bots apart when the form loads. 30 minutes ### Statistics[#](#statistics) These count visits and show how the site is used, so we can improve it. They include heatmaps and session recordings that hide anything you type. Statistics Provider Purpose Cookies and duration **Google Analytics 4** Google Ireland Limited [Privacy policy (Google Analytics 4)](https://policies.google.com/privacy) Counts visits and shows which pages, channels and campaigns people use, and when a button, form or video is used. `_ga` 2 years`_ga_` 2 years **Microsoft Clarity** Microsoft Ireland Operations Limited [Privacy policy (Microsoft Clarity)](https://www.microsoft.com/en-us/privacy/privacystatement) Heatmaps and session recordings that show how pages are used. Text you type is masked. `_clck` 1 year`_clsk` 1 day`CLID` 1 year ### Marketing[#](#marketing) These recognise returning visitors, link your visits to any form you send, and measure our campaigns. Marketing Provider Purpose Cookies and duration **HubSpot** HubSpot Ireland Limited [Privacy policy (HubSpot)](https://legal.hubspot.com/privacy-policy) Recognises returning visitors and connects page visits to a form you send, so that our follow-up is relevant to you. `__hstc` 6 months`hubspotutk` 6 months`__hssc` 30 minutes`__hssrc` Session ## How long we keep data Enquiries and demo requests are kept for as long as we are in dialogue with you and for up to two years afterwards, unless a customer relationship follows. Server logs are kept for up to 90 days. Cookie lifetimes are listed in the [table above](#cookie-table). ## Who we share data with Processors, who handle data on our behalf: HubSpot (forms, CRM and, with consent, marketing tracking) and our hosting provider. Recipients that decide on their own use of the data, and only with your consent: Google Ireland Limited (Google Analytics 4) and Microsoft Ireland Operations Limited (Microsoft Clarity; see the [Microsoft Privacy Statement](https://www.microsoft.com/en-us/privacy/privacystatement)). We do not sell personal data. Some of these providers process data in the United States. Where data is transferred outside the EU/EEA, we rely on the EU–US Data Privacy Framework or the EU standard contractual clauses. ## Your rights You can ask for access to, correction or deletion of your personal data, object to or restrict processing, and take your data with you. Write to [sales@solutionmanagement.eu](mailto:sales@solutionmanagement.eu). You can also complain to the Danish Data Protection Agency (Datatilsynet). ## Changes We update this policy when the site or our processing changes. The date at the top shows the current version. ## Questions about your data? Write to us and we answer. You can also change your cookie choice at any time under “Cookie settings” at the bottom of every page. [Email us](mailto:sales@solutionmanagement.eu)