--- title: "About Solution Management · M-Files partner in Copenhagen" url: "https://solutionmanagement.eu/about/" language: "en" description: "Solution Management ApS in Søborg, Copenhagen, makes it easy for people to find documents and know their role, with M-Files and Elements.cloud in the Nordics." dateModified: "2026-10-22" --- Who we are # Successful employees are good business We make it easy for people to see their part in a process and find the document that counts. We build that with M‑Files and Elements.cloud, as an authorised M‑Files reseller and an Elements.cloud reseller, and we implement and support it ourselves from Copenhagen, across the Nordics. [Talk to us](https://solutionmanagement.eu/contact/) [Consulting services](https://solutionmanagement.eu/services/) ![Steen Madsen, CEO, and Frederik Madsen with the M-Files Solution Partner of the Year 2025 award, presented to our development partner CtrlDocs at the M-Files IMPACT conference in Athens](https://solutionmanagement.eu/img/u5GA70iU0V-200.webp) In short ## What we bring to a project M‑Files Authorised reseller 10+ Years implementing business process management 2 Platforms we implement: M‑Files and Elements.cloud Nordics Where our customers are How we work ## We start small and stay after go-live We scope and deliver full M‑Files implementations, and we can start quickly with a pilot for your use case. 1. ### See what goes wrong You and us We look at your document types or processes, who uses them and what goes wrong today. 2. ### Try it on one case Your use case We begin with a pilot for one use case, or a top-level process map drawn in workshops with your process owners. 3. ### Go live Your people The structure, workflows and integrations are in place, and your people have had training and e-learning before go-live. 4. ### Keep it running Our specialists After go-live you have fast access to specialist knowledge, an agreed SLA, and technical advice and support. What we do ## Where we make the working day easier ### Everyone knows their role Business process management, so that everyone understands their role and how the work runs across the company. Visual processes on Elements.cloud, quality systems on VisualQMS. ### Documents within reach Document management on M‑Files, so people find the document that counts from their desk, the web or a phone. We implement M‑Files around what each customer asks of it. ### A portal for each role Web portals where each role finds its processes and documents, such as the Elements.cloud portal. On M‑Files we build dashboards with CtrlPortals, from our development partner CtrlDocs. Development partner ## When M‑Files needs to do a little more CtrlDocs ApS is our development partner. Its add‑ons take M‑Files further, from dashboards and co-authoring to an AI assistant and process maps inside M‑Files. They are CtrlPortals, CtrlShare, CtrlScout, CtrlProcesses, CtrlTeams, CtrlSync, CtrlConnect, CtrlTime and FancyLinks. CtrlDocs ApS was named M‑Files Solution Partner of the Year 2025, and we sell its add‑ons together with M‑Files. [The CtrlDocs add‑ons](https://ctrldocs.com/) ![A review record in a CtrlPortals portal inside M-Files, with step-by-step instructions, an Open Document button, grouped metadata fields and the linked document](https://solutionmanagement.eu/img/joWZvTiYbn-200.webp) A reviewer is told what to do step by step, with the document one button away. Built with CtrlPortals. Our team ## The people behind Solution Management Our team combines industry experience with M‑Files and Elements.cloud, and has helped small businesses and large enterprises get the software into daily use. - ![](https://solutionmanagement.eu/img/GsYROViCed-112.png) ### Steen D. Madsen CEO - ![](https://solutionmanagement.eu/img/M96Gzd6mwT-112.png) ### Frederik Madsen ## See what our consulting services cover [Consulting services](https://solutionmanagement.eu/services/) Who we do it for ## What customers ask us for Our customers run from small businesses to large enterprises. We have particular experience with quality and compliance, where we have helped companies and global franchises document their processes visually. That makes ISO and other standards easier to live up to. [### Document management Every document saved once and found by what it is, with the current version first. See the solution](https://solutionmanagement.eu/solutions/document-management/) [### Contract management Every contract with its dates and its owner, and a task to the owner before the notice date. See the solution](https://solutionmanagement.eu/solutions/contract-management/) [### Quality management A complete quality management system on M‑Files: controlled documents, training, CAPA, audits and risk in one system, with process maps to find your way. See the solution](https://solutionmanagement.eu/solutions/quality-management/) [### Compliance, GDPR and data privacy Approved versions, controlled changes, access by role and an exportable log, set up in M‑Files for GDPR, for ISO 9001 with VisualQMS and for your own policies. See the solution](https://solutionmanagement.eu/solutions/compliance-management/) [### Project documentation Every project document under its project, with its versions and approvals, and a Microsoft Teams team for each project through CtrlTeams. See the solution](https://solutionmanagement.eu/solutions/project-management/) [### HR documents One file per employee, open only to HR and the manager, and deleted by rule after the leaving date. See the solution](https://solutionmanagement.eu/solutions/hr-document-management/)  Next step ## Tell us where it goes wrong today Documents or processes, we start from what you manage today. Call +45 2141 6100 or email sales@solutionmanagement.eu. Our office is in Søborg, just outside Copenhagen, and we answer the same working day. [Contact us](https://solutionmanagement.eu/contact/)